Field Service Engineer, Augusta, Ga

BD

Augusta, Georgia, USA
Base: $27.80 - $43.20 usd hourly; bonus/equity: no...
Fully remote
Technical support for automated dispensing systems
Diagnose and resolve hardware and software issues
Execute preventive maintenance program
The Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customers and business needs from end to end

Job Summary

  • The Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customers and business needs from end to end.
  • He or she will provide remote and on-site technical support for BD Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the region and in accordance with our customer support agreements, exclusive of DHA/DoD facilities.
  • At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry.

Matching Summary

The Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customers and business needs from end to end.

Salary

Base: $27.80 - $43.20 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • technical support for automated dispensing systems
  • diagnose and resolve hardware and software issues
  • execute preventive maintenance program
  • provide efficient field services
  • maintain small parts inventory
  • work independently and in a team

Nice-to-have

  • interpersonal, written, and verbal communication skills
  • collaborate with cross-functional teams
  • customer focused continuous improvement
  • learn and improve every day
  • help each other be great

Key Requirements

  • Associate Degree or 3-5 years related work experience
  • 3-5 years Hardware/Software/IT experience
  • 24x7 on-call experience
  • Good mechanical, computer, verbal, written, and time management skills
  • Computer electronics, Windows OS, network experience
  • Valid driver’s license
  • Meet BD's auto safety standards
  • Proof of and maintain current immunizations
  • Weight lifting minimum 70 pounds
  • Meet Department of Defense SkillBridge Eligibility requirements

Work Rights

Not specified

Tailored Resume

Cover Letter