Base salary not specified; cash-based incentive pr...
Not specified
10 years it service management experience
Strong working knowledge of itil practices
Sox it general controls audit readiness
Integer is seeking a Senior Manager for IT Service Management to lead ITSM governance, incident management, and compliance initiatives aligned with ITIL best practices. The ideal candidate should possess extensive experience in IT operations and governance, particularly with SOX ITGCs, and demonstrate strong leadership abilities
Job Summary
The Senior Manager will own the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
This role is accountable for SOX ITGCs audit readiness, defining evidence standards, and ensuring ongoing compliance with regulatory requirements.
The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of designated holidays.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager for IT Service Management to lead ITSM governance, incident management, and compliance initiatives aligned with ITIL best practices. The ideal candidate should possess extensive experience in IT operations and governance, particularly with SOX ITGCs, and demonstrate strong leadership abilities.
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, 401(k) match
Skills & Requirements
Must-have
10 years IT Service Management experience
Strong working knowledge of ITIL practices
SOX IT General Controls audit readiness
Incident Change Problem Management oversight
CMDB governance and data integrity
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience with large-scale IT modernization
Strong executive communication skills
Ability to balance control with agility
Partnering with Internal Audit teams
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in ITSM or IT Operations
Demonstrated experience with Incident, Change, and Problem Management
Strong working knowledge of SOX ITGCs
Ability to lead through influence across technical teams