Bilingual Spanish | Answering Service Care Agents

Answering Service Care

Remote
Base: $15.50-$19.50ph depending on state + tenure;...
Remote
Bilingual english/spanish communication
Professional call handling
Lead intake and appointment scheduling
Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across multiple industries

Job Summary

  • Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across multiple industries.
  • Bilingual Spanish Answering Service Agents will handle calls, perform lead intakes, schedule appointments, and provide multi-channel support while earning weekly performance bonuses.
  • The company offers competitive pay with weekly direct deposit, health benefits, PTO starting day one, and various reimbursement programs, fostering a people-first culture focused on long-term relationships and career growth.

Matching Summary

Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across multiple industries.

Salary

Base: $15.50-$19.50/hr depending on state and tenure; Bonus/Equity: Weekly performance bonuses starting at $2.75/hr above base pay; Benefits: Health/Dental/Vision coverage, PTO, Employee Assistance Program, childcare and gym membership reimbursement

Skills & Requirements

Must-have

  • Bilingual English/Spanish communication
  • Professional call handling
  • Lead intake and appointment scheduling
  • Accurate message relay
  • Live chat, SMS, and email support
  • Intermediate to advanced computer skills
  • Ability to multi-task in fast-paced environment

Nice-to-have

  • Empathetic and compassionate approach
  • Strong verbal and written communication
  • Positive and patient under pressure
  • People-first culture
  • Career growth opportunities
  • Industry-leading training

Key Requirements

  • Bilingual English/Spanish proficiency
  • Strong verbal and written communication skills
  • Ability to multi-task and focus in fast-paced environment
  • Intermediate to advanced computer skills

Work Rights

Not specified

Tailored Resume

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