Chef D’équipe, Service À La Clientèle / Customer Service Team Lead

Drugdiscovery

Hybrid
Customer service management
Problem resolution skills
Order processing experience
The Customer Service Team Lead coordinates administrative activities and acts as a resource for the Customer Service department

Job Summary

  • The Customer Service Team Lead coordinates administrative activities and acts as a resource for the Customer Service department.
  • This role includes operational leadership and team coaching, ensuring optimal service to customers.
  • The company values diversity and encourages a collaborative and inclusive work environment.

Matching Summary

The Customer Service Team Lead coordinates administrative activities and acts as a resource for the Customer Service department.

Skills & Requirements

Must-have

  • Customer service management
  • Problem resolution skills
  • Order processing experience

Nice-to-have

  • Experience with SAP system
  • Knowledge of Microsoft Power BI
  • Ability to work under pressure

Key Requirements

  • Minimum of five years experience
  • Fluency in French required
  • College degree

Work Rights

Not specified

Tailored Resume

Cover Letter