Prácticas Guest Experience - Hotel Meliá Madrid Serrano
Melia
Madrid, ES
On-site
Vocación de servicio
Orientación al huésped
Excelente comunicación interpersonal
The intern will be part of the Guest Experience team, supporting daily operations and gaining a comprehensive understanding of guest service within a key Meliá urban hotel
Job Summary
The intern will be part of the Guest Experience team, supporting daily operations and gaining a comprehensive understanding of guest service within a key Meliá urban hotel.
Key responsibilities include assisting with guest reception, follow-up, managing special requests, coordinating with other departments, and handling guest issues effectively.
Meliá offers learning itineraries, talent development for high-performing interns, and a global, diverse, and multicultural work environment.
Matching Summary
The intern will be part of the Guest Experience team, supporting daily operations and gaining a comprehensive understanding of guest service within a key Meliá urban hotel.
Skills & Requirements
Must-have
vocación de servicio
orientación al huésped
excelente comunicación interpersonal
actitud positiva
trabajar en equipo
entorno dinámico
proactividad
atención al detalle
Nice-to-have
interés por el sector hotelero
interés por la experiencia del cliente
otros idiomas valorables
Key Requirements
Estudiante de Turismo, Hostelería, Gestión Hotelera o similar