Base: $19,650 - $44,200 usd; bonus/equity: not spe...
On-site (fixed schedule from saturday to wednesday)
Payroll customer service experience
Regulatory requirements knowledge
Customer expectation exceeding
Remote is seeking an Associate for Payroll Client Services to support payroll-related inquiries in a collaborative and innovative environment. The role requires experience in payroll customer service and offers opportunities for career advancement and a supportive workplace culture
Job Summary
Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
Matching Summary
Match Score: 85
Remote is seeking an Associate for Payroll Client Services to support payroll-related inquiries in a collaborative and innovative environment. The role requires experience in payroll customer service and offers opportunities for career advancement and a supportive workplace culture.
Salary
Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified