Software Platform Support Engineer - Gpu Cloud

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Base: 76,000 usd - 126,500 usd for level 2; 108,00...
Not specified
Supporting cloud-based deployments
Experience with linux
Strong skills in troubleshooting
NVIDIA seeks a Software Platform Support Engineer for its DGX Cloud organization to support internal customers with cloud-based deployments and enhance user experiences. The role emphasizes troubleshooting, documentation, and collaboration across teams, requiring expertise in distributed software systems, cloud services, and customer support

Job Summary

  • The NVIDIA DGX Cloud organization seeks passionate software support engineers to enhance user experience on internal platforms.
  • You will partner with internal teams to provide Tier 1 support and improve operational workflows.
  • NVIDIA values diversity and is committed to fostering an inclusive work environment.

Matching Summary

Match Score: 85

NVIDIA seeks a Software Platform Support Engineer for its DGX Cloud organization to support internal customers with cloud-based deployments and enhance user experiences. The role emphasizes troubleshooting, documentation, and collaboration across teams, requiring expertise in distributed software systems, cloud services, and customer support.

Salary

Base: 76,000 USD - 126,500 USD for Level 2; 108,000 USD - 172,500 USD for Level 3; Benefits: Not specified

Skills & Requirements

Must-have

  • Supporting cloud-based deployments
  • Experience with Linux
  • Strong skills in troubleshooting

Nice-to-have

  • Experience with MLOps workflows
  • Familiarity with GPU workloads
  • Strong drive to improve processes

Key Requirements

  • BS/MS degree in Computer Science
  • 2+ years of experience in software support
  • Experience with Kubernetes, AWS, Azure, OCI, and GCP

Work Rights

Not specified

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