Director Of Network Services

Arkansas Research and Education Optical Network (ARE-ON)

Fayetteville, Arkansas, US
$125,000 - $145,000; not specified; university con...
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Ip networking (routing/switching)
Fiber-optic infrastructure
Network management/monitoring systems
** The Arkansas Research and Education Optical Network (ARE-ON) is seeking a Director of Network Services to lead operational management of their network and IT services. This position requires significant experience in network engineering and supervisory roles, with a focus on maintaining service reliability and managing a team of engineers. **

Job Summary

  • This role owns day-to-day service reliability, NOC/Helpdesk operations, incident response, inventory and documentation, and the resilience of facilities, power systems, and outside plant (fiber).
  • The Director assigns resources to member professional services and internal upgrades, develops operational performance metrics, and communicates maintenance and incident status to stakeholders.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Matching Summary

Match Score: 75

** The Arkansas Research and Education Optical Network (ARE-ON) is seeking a Director of Network Services to lead operational management of their network and IT services. This position requires significant experience in network engineering and supervisory roles, with a focus on maintaining service reliability and managing a team of engineers. **

Salary

$125,000 - $145,000; Not specified; University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • IP networking (routing/switching)
  • fiber-optic infrastructure
  • network management/monitoring systems
  • operational leadership
  • incident response

Nice-to-have

  • research and education networking community
  • optical transport systems
  • DC power systems
  • project management and execution
  • cross-functional team coordination

Key Requirements

  • Bachelor's degree in any field
  • Seven years of experience in network engineering/operations
  • Three years of supervisory experience
  • Reside within the state of Arkansas

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter