Schedule And Dispatch Officer

Service Stream

Hope Valley, SA, Australia
**
Scheduling and dispatching work
Customer service charter compliance
Data integrity investigation
** Service Stream is seeking a Scheduling and Dispatch Coordinator for a 12-month contract in Hope Valley, SA. The role involves coordinating operations, managing scheduling, and ensuring data accuracy for service delivery in a 24/7 operational environment. **

Job Summary

  • This position is part of a 24/7 operations team working a structured rotating roster of 9 hour shifts across days, afternoons and nights, averaging 300 hours over an 8-week cycle.
  • You will be responsible for the scheduling, coordination, and dispatch of work to operational staff based on customer requirements, priorities, and availability of both internal and external resources.
  • This opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement.

Matching Summary

Match Score: 75

** Service Stream is seeking a Scheduling and Dispatch Coordinator for a 12-month contract in Hope Valley, SA. The role involves coordinating operations, managing scheduling, and ensuring data accuracy for service delivery in a 24/7 operational environment. **

Skills & Requirements

Must-have

  • Scheduling and dispatching work
  • Customer Service Charter compliance
  • Data integrity investigation
  • GPS monitoring for efficiency and safety
  • High Risk activity monitoring
  • Communication with stakeholders and customers

Nice-to-have

  • Innovation and improvement culture
  • Positive client outcomes focus
  • Effective stakeholder engagement
  • Team collaboration

Key Requirements

  • Relevant Industry Diploma or Certification
  • Current Driver’s Licence
  • 2+ years experience in customer service delivery
  • Familiar with IT software (Click, WOA, Maximo, JAMS, MFC)
  • Experience working to strict quality systems

Work Rights

Not specified

Tailored Resume

Cover Letter