It Systems Engineer Associate

Advocate Health

Unknown, US
Base: $28.55 - $42.85; bonus/equity: not specified...
Fully remote
Sharepoint online support
Microsoft teams support
Copilot support
Advocate Health is seeking a fully remote IT Systems Engineer Associate to provide technical support for Microsoft 365 applications, including SharePoint Online and Microsoft Teams. The ideal candidate should have 1-2 years of relevant experience in technical support and a strong understanding of Microsoft applications

Job Summary

  • This position is a primary break-fix and escalation resource for the SharePoint Online, Microsoft Teams, Copilot, OneDrive for Business, and Viva Engage environments in the Advocate Health Microsoft 365 tenant.
  • The successful candidate will have 1-2 years of technical support experience that includes the Microsoft 365 suite of applications as well as the Excel, Word, Outlook, PowerPoint and OneNote desktop applications.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

Advocate Health is seeking a fully remote IT Systems Engineer Associate to provide technical support for Microsoft 365 applications, including SharePoint Online and Microsoft Teams. The ideal candidate should have 1-2 years of relevant experience in technical support and a strong understanding of Microsoft applications.

Salary

Base: $28.55 - $42.85; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • SharePoint Online support
  • Microsoft Teams support
  • Copilot support
  • OneDrive for Business support
  • Viva Engage support
  • Microsoft 365 suite
  • ServiceNow ticket management

Nice-to-have

  • Strong organizational skills
  • Strong analytical skills
  • Ability to handle multiple tasks
  • Collaborative vendor management

Key Requirements

  • 1-2 years technical support experience
  • Microsoft 365 suite experience
  • Excel, Word, Outlook, PowerPoint, OneNote experience
  • Bachelor's degree in computer science or related field preferred
  • 2-year degree or equivalent work experience considered

Work Rights

Not specified

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