Senior Manager, Physical Security Operations Centre

CIBC Capital Markets

Toronto, Canada
On-site
24/7 operations workforce planning
Incident response and escalation management
Governance routines and kpi reviews
This position will support the delivery of the overall mandate by supporting the physical security operations program

Job Summary

  • This position will support the delivery of the overall mandate by supporting the physical security operations program.
  • You will set the operational direction for Global Security Operations, establishing clear performance expectations and driving a culture of continuous improvement.
  • You will deliver executive-level reporting on operational metrics and incident trends, while advancing the use of emerging technologies and best practices.

Matching Summary

This position will support the delivery of the overall mandate by supporting the physical security operations program.

Skills & Requirements

Must-have

  • 24/7 operations workforce planning
  • incident response and escalation management
  • governance routines and KPI reviews
  • stakeholder and supplier relationship management
  • executive-level reporting on operational metrics

Nice-to-have

  • relationship-oriented banking culture
  • embracing strengths and ambitions
  • meaningful impact and value
  • hybrid work arrangement flexibility

Key Requirements

  • 5-7 years of experience in global physical security
  • Experience in medium or large enterprises
  • Familiarity with multinational environments
  • Professional security designation is an asset
  • Critical thinking and multi-tasking under pressure
  • Strong verbal and written communication skills
  • Excellent interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter