Senior Manager, Physical Security Operations Centre
CIBC Capital Markets
Toronto, Canada
On-site
24/7 operations workforce planning
Incident response and escalation management
Governance routines and kpi reviews
This position will support the delivery of the overall mandate by supporting the physical security operations program
Job Summary
This position will support the delivery of the overall mandate by supporting the physical security operations program.
You will set the operational direction for Global Security Operations, establishing clear performance expectations and driving a culture of continuous improvement.
You will deliver executive-level reporting on operational metrics and incident trends, while advancing the use of emerging technologies and best practices.
Matching Summary
This position will support the delivery of the overall mandate by supporting the physical security operations program.
Skills & Requirements
Must-have
24/7 operations workforce planning
incident response and escalation management
governance routines and KPI reviews
stakeholder and supplier relationship management
executive-level reporting on operational metrics
Nice-to-have
relationship-oriented banking culture
embracing strengths and ambitions
meaningful impact and value
hybrid work arrangement flexibility
Key Requirements
5-7 years of experience in global physical security
Experience in medium or large enterprises
Familiarity with multinational environments
Professional security designation is an asset
Critical thinking and multi-tasking under pressure