Senior Community Manager

Duolingo

New York, NY, United States
Base: $142,800—$193,200 usd; bonus/equity: not spe...
On-site
Manage core community channels
Build and maintain strong relationships
Develop scalable processes and frameworks
This is a unique opportunity to shape how millions of learners engage with Duolingo, not just today, but for years to come

Job Summary

  • This is a unique opportunity to shape how millions of learners engage with Duolingo, not just today, but for years to come.
  • You will work hand-in-hand with the Head of Community to craft and build the community function from scratch.
  • You’ll partner closely with Product, Engineering, Marketing, Communications, and Customer Support to bring the community’s voice into the heart of the organization.

Matching Summary

This is a unique opportunity to shape how millions of learners engage with Duolingo, not just today, but for years to come.

Salary

Base: $142,800—$193,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage core community channels
  • Build and maintain strong relationships
  • Develop scalable processes and frameworks
  • Monitor community health and sentiment
  • Launch initiatives to grow participation

Nice-to-have

  • Creative ideas and vision
  • Cultivating joy, trust, safety, and belonging
  • Bringing community voice into organization
  • Internet culture dynamics
  • International community management

Key Requirements

  • 8+ years of experience in community management
  • Proven experience growing online communities
  • Experience managing moderators or ambassadors
  • Data-driven approach to decision-making
  • Excellent communication and collaboration skills
  • Experience navigating complex community conversations
  • Active Duolingo user

Work Rights

Not specified

Tailored Resume

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