10 years technology or financial services experience
Program and project management expertise
Executive level client relationship management
Fidelity National Information Services (FIS) seeks a Representative Lead for BPS Client Service & Support, focused on client satisfaction and relationship management within financial technology solutions. The ideal candidate will have extensive experience in client relationship management, technology, and project management, with a strong background in the financial services sector
Job Summary
The role serves as the primary management contact and client liaison for delivering outsourced IT or business process solutions at an executive level.
Candidates must possess a minimum of 10 years of experience in technology or financial services organizations with proven track records in program management.
The position offers the option to work fully remotely with necessary equipment provided, alongside opportunities for professional development and social project involvement.
Matching Summary
Match Score: 85
Fidelity National Information Services (FIS) seeks a Representative Lead for BPS Client Service & Support, focused on client satisfaction and relationship management within financial technology solutions. The ideal candidate will have extensive experience in client relationship management, technology, and project management, with a strong background in the financial services sector.
Skills & Requirements
Must-have
10 years technology or financial services experience
Program and Project Management expertise
Executive level client relationship management
Vendor and subcontractor oversight
Strategic business judgment and decision making
Nice-to-have
Strong negotiation and presentation skills
Ability to build consensus across leadership
High degree of initiative and analytical skills
Experience in continuous improvement implementation
Collaborative and entrepreneurial team environment
Key Requirements
Graduate degree (Science/Analytics) or MBA required
Minimum 10 years of relevant industry experience
PMI-PMP or SAFE Agile certification preferred
Transfer Agency or Delivery Management experience bonus