Executive, Branch Operations (regional Support)

Hong Leong Bank

Singapore
Customer information file (cif) maintenance
Account maintenance
Adherence to compliance protocols
The Executive is responsible for assisting the Team Lead in supervising the daily operations of the Regional Support Unit (RSU), ensuring all Customer Information File (CIF) and account maintenance for Singapore operations are completed within acceptable service levels

Job Summary

  • The Executive is responsible for assisting the Team Lead in supervising the daily operations of the Regional Support Unit (RSU), ensuring all Customer Information File (CIF) and account maintenance for Singapore operations are completed within acceptable service levels.
  • The role requires maintaining strict adherence to compliance, internal controls, and risk measures, while providing first-level support and resolving queries related to CIF and account maintenance.
  • Hong Leong Bank is a leading financial institution in Malaysia with a century of heritage, guided by a Digital-at-the-Core ethos and an expanding regional presence.

Matching Summary

The Executive is responsible for assisting the Team Lead in supervising the daily operations of the Regional Support Unit (RSU), ensuring all Customer Information File (CIF) and account maintenance for Singapore operations are completed within acceptable service levels.

Skills & Requirements

Must-have

  • Customer Information File (CIF) maintenance
  • Account maintenance
  • Adherence to compliance protocols
  • Internal controls and risk measures
  • Microsoft Office proficiency

Nice-to-have

  • Digital-at-the-Core ethos
  • Life-long learning
  • Diversity in thinking and skillsets

Key Requirements

  • Malaysian citizen
  • Diploma / Degree in Banking, Accounting, Business Information Systems, or related
  • Previous banking or branch operations experience
  • Experience in User Acceptance Testing (UAT)
  • Knowledge of AS400 Query utility

Work Rights

Malaysian citizen

Tailored Resume

Cover Letter