You will be responsible for ensuring the efficient delivery of IT services, promoting integration between business areas and technological solutions, and ensuring that digital innovation generates real and measurable impact for the organization
Job Summary
You will be responsible for ensuring the efficient delivery of IT services, promoting integration between business areas and technological solutions, and ensuring that digital innovation generates real and measurable impact for the organization.
Manage IT vendors (internal and external) for all deliveries within the designated area or region.
At Sandvik, we are driven by technology, innovation, and entrepreneurship, valuing diversity and committed to creating an inclusive culture.
Matching Summary
You will be responsible for ensuring the efficient delivery of IT services, promoting integration between business areas and technological solutions, and ensuring that digital innovation generates real and measurable impact for the organization.
Skills & Requirements
Must-have
ITIL processes
Client Services and Service Delivery
IT vendor management
Second-level incident support
IT asset management
Nice-to-have
Strong communication and relationship skills
Proactive risk identification
Ability to work under pressure
Teamwork and diversity valuing
Key Requirements
University degree in IT or related fields
Solid experience in incident management tools
Experience in infrastructure (network, servers, telecom, hardware)