Customer Service Assistant (After-Sales / Coffee Machines)
KING SEARCH PTE. LTD.
Bishan, Singapore
Base: $2,300 – $2,800; bonus/equity: not specified...
1-2 years customer service experience
English communication proficiency
Microsoft office excel outlook skills
The successful candidate will serve as the primary point of contact for customers regarding coffee machine after-sales support and maintenance
Job Summary
The successful candidate will serve as the primary point of contact for customers regarding coffee machine after-sales support and maintenance.
Key responsibilities include managing the end-to-end repair process, coordinating logistics between customers and the service center, and maintaining accurate service records.
The role requires excellent English communication skills and the ability to work in a fast-paced environment while meeting strict service deadlines.
Matching Summary
Match Score: 75
The successful candidate will serve as the primary point of contact for customers regarding coffee machine after-sales support and maintenance.
Salary
Base: $2,300 – $2,800; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
1-2 years customer service experience
English communication proficiency
Microsoft Office Excel Outlook skills
Nice-to-have
Mandarin language advantage
Coffee machine or appliance experience
Highly organized and patient attitude
Key Requirements
Minimum 1-2 years experience in Customer Service or Logistics
Proficiency in Microsoft Office (Excel and Outlook)