Director, Product Support

JLL

Warsaw, POL
Peoplesoft financial management 9.2 support
Production support methodologies
System monitoring and incident management
This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes

Job Summary

  • This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
  • JLL empowers you to shape a brighter way forward by combining world-class services, advisory, and technology for our clients.

Matching Summary

This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.

Skills & Requirements

Must-have

  • PeopleSoft Financial Management 9.2 support
  • Production support methodologies
  • System monitoring and incident management
  • SQL and PSQuery for data analysis
  • Financial close process support
  • Proactive system monitoring

Nice-to-have

  • Process automation tools
  • Emerging technologies including GenAI
  • Predictive analytics solutions
  • Mentoring technical teams
  • Cross-functional initiative leadership

Key Requirements

  • 3-5 years supporting PeopleSoft Financial Management 9.2
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • Deep functional knowledge of PeopleSoft FSCM 9.2 modules
  • Excellent communication and incident management capabilities
  • Proven ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter