The Apex Group is a global fund administration and middle office solutions provider with over 13,000 employees worldwide
Job Summary
The Apex Group is a global fund administration and middle office solutions provider with over 13,000 employees worldwide.
This role involves overseeing Yardi support tickets, ensuring timely resolution within SLAs, and preparing client status reports.
The company aims to supercharge unique skills and experience, offering freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
Matching Summary
The Apex Group is a global fund administration and middle office solutions provider with over 13,000 employees worldwide.
Skills & Requirements
Must-have
Yardi support ticket management
ITSM tools proficiency (Jira, ServiceNow)
Finance background
Client communication and reporting
Yardi modules expertise
Nice-to-have
Proactive individual
Positive disrupter
Customer centric approach
Willingness to learn new applications
Key Requirements
5 years relevant experience as support manager
Bachelor's degree in Finance, Business, or related field