Professional Services Manager

SailPoint

7+ years professional experience in software or saas
3+ years project management experience
2+ years people management experience
The role involves managing strategic efforts to deliver SailPoint's solutions while ensuring customer success and service implementation

Job Summary

  • The role involves managing strategic efforts to deliver SailPoint's solutions while ensuring customer success and service implementation.
  • Candidates will oversee team performance, manage project financials, and serve as a trusted advisor to clients and senior leadership.
  • SailPoint offers a culture of smart people, innovative work, and opportunities to outsmart cybercriminals at the center of security.

Matching Summary

The role involves managing strategic efforts to deliver SailPoint's solutions while ensuring customer success and service implementation.

Skills & Requirements

Must-have

  • 7+ years professional experience in software or SaaS
  • 3+ years project management experience
  • 2+ years people management experience
  • Enterprise software services delivery
  • Client relationship and escalation management
  • Project financials and profitability oversight

Nice-to-have

  • Exceptional mentorship and leadership skills
  • Passion for continuous improvement
  • Strategic sales process collaboration
  • Strong organizational and multi-tasking abilities
  • Ability to work cross-functionally with sales teams

Key Requirements

  • Bachelor's degree or equivalent work experience
  • 7+ years of professional experience in Software/SaaS/Consulting
  • 3+ years of project management experience
  • 2+ years of people management experience
  • Up to 15% travel required

Work Rights

Not specified

Tailored Resume

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