Service Support Manager

Komatsu Marketing Support Australia Pty Ltd

Welshpool, WA, Australia
On-site
Lead operational performance
Drive performance across service support
Strong governance and commercially sound outcomes
Komatsu Marketing Support Australia Pty Ltd is seeking a Service Support Manager to oversee the operational performance of their service support function in Welshpool, WA. The ideal candidate will possess strong leadership, project management skills, and a customer-focused mindset, with the ability to drive continuous improvement and enhance service quality

Job Summary

  • At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.
  • You will bring a disciplined approach to project management, lead key service support functions, and embed a culture of continuous improvement to enhance efficiency and service quality.
  • Komatsu offers a zero-harm culture in the workplace and competitive remuneration package.

Matching Summary

Match Score: 85

Komatsu Marketing Support Australia Pty Ltd is seeking a Service Support Manager to oversee the operational performance of their service support function in Welshpool, WA. The ideal candidate will possess strong leadership, project management skills, and a customer-focused mindset, with the ability to drive continuous improvement and enhance service quality.

Skills & Requirements

Must-have

  • Lead operational performance
  • Drive performance across service support
  • Strong governance and commercially sound outcomes
  • Embed a culture of continuous improvement
  • Customer-focused and motivated professional
  • Demonstrated leadership capability
  • Analyze workplace risks
  • Strong understanding of service support functions
  • Commercial and financial acumen
  • Effective communication and stakeholder engagement

Nice-to-have

  • Inclusive culture where all people thrive
  • Encourage people with diverse backgrounds
  • Flexibility and willingness to travel

Key Requirements

  • Related industry experience
  • Ability to coach, develop, and build high-performing teams
  • Ability to implement necessary changes promptly
  • Demonstrated project management capability
  • Budgeting, forecasting, cost control, reporting, and profit optimisation
  • Commercially minded
  • Ability to identify opportunities to grow the Komatsu brand
  • Willingness to travel regularly and at short notice

Work Rights

Not specified

Tailored Resume

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