Track And Trace Associate

HCM Portal (UPS)

Mumbai, IN
High level of customer service
Excellent working relationships
Cross functional capacity
The role involves providing a consistently high level of service to customers

Job Summary

  • The role involves providing a consistently high level of service to customers.
  • You will develop excellent working relationships to influence service performance.
  • This position requires managing special requests and investigating incidents affecting shipment performance.

Matching Summary

The role involves providing a consistently high level of service to customers.

Skills & Requirements

Must-have

  • high level of customer service
  • excellent working relationships
  • cross functional capacity

Nice-to-have

  • influencing service performance
  • developing business solutions
  • attending client meetings

Key Requirements

  • experience in service management
  • ability to manage customer requests
  • skills in problem resolution

Work Rights

Not specified

Tailored Resume

Cover Letter