The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets
Job Summary
The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets.
Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience.
Matching Summary
The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets.
Skills & Requirements
Must-have
Script surveys on survey platform
On-time delivery and quality assurance
JavaScript, HTML, CSS programming
Technical support and troubleshooting
Rotational night shifts and weekends
Nice-to-have
Client-focused consulting skills
Emotionally intelligent and conflict resolution
Thrives in high-pressure environments
Ownership and problem-solving ability
Key Requirements
Bachelor’s degree in computer science, IT, Statistics