Concierge & Telephony Services Officer

Jones Lang Lasalle Ip Inc

Canberra, ACT, Australia
Fully remote
Customer service excellence
Integrated reception and concierge support
Room booking and av equipment management
Join our dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building

Job Summary

  • Join our dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.
  • You’ll join an entrepreneurial, inclusive culture where like-minded people work naturally together to achieve great things and develop your strengths for a fulfilling career full of varied experiences.
  • JLL empowers you to shape a brighter way forward by combining world class services, advisory, and technology for our clients while fostering meaningful careers and a sense of belonging.

Matching Summary

Join our dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.

Skills & Requirements

Must-have

  • Customer service excellence
  • Integrated reception and concierge support
  • Room booking and AV equipment management
  • Call handling and teleconference support
  • Defect reporting and maintenance coordination

Nice-to-have

  • Experience in hospitality or hotel environment
  • Entrepreneurial and inclusive culture
  • Ability to work collaboratively with teams

Key Requirements

  • Australian Citizenship
  • Ability to obtain and hold Agency PEP Clearance
  • Preferred hospitality or reception experience

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter