The purpose of this role is to provide high quality/compliant Account Management, supporting multiple accounts during bid/tender process, mobilisations and/or transitions
Job Summary
The purpose of this role is to provide high quality/compliant Account Management, supporting multiple accounts during bid/tender process, mobilisations and/or transitions.
The Operations Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications.
Employee Benefits include 25 days holiday plus bank holidays, ability to buy and sell holidays, life assurance, company pension scheme, EAP, cycle to work scheme, and learning and development programs.
Matching Summary
The purpose of this role is to provide high quality/compliant Account Management, supporting multiple accounts during bid/tender process, mobilisations and/or transitions.
Skills & Requirements
Must-have
Account Management in Building Services
Large single and multi-site portfolios
Critical environments/facilities experience
Maintenance contract management £2m+
CAFM/CMMS systems competence
Nice-to-have
Strategic account planning
Customer experience driving
Innovation in service delivery
Business development support
Key Requirements
High quality account management experience
Experience in large single/multi-site portfolios
Significant experience in critical environments
Proven experience in bid/tender support
Proven knowledge of maintenance management solutions
Experience managing maintenance contracts £2m+
Competent use of Microsoft Office, BMS, CAFM/CMMS
Experience and working knowledge of business finance
ONC/HNC or equivalent in relevant engineering discipline