Base: $18.00 - $22.05; bonus/equity: not specified...
Excellent member service
Resolving member concerns
Executing club standards
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most
Job Summary
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
The company offers a comprehensive benefits package including weekly pay, free memberships, generous paid time off, flexible health benefits, a 401(k) plan, and an employee stock purchase plan.
Team members are responsible for executing membership acquisition, renewal, and cross-selling, as well as handling customer service inquiries, merchandise returns, and exchanges, while ensuring a safe and positive environment.
Matching Summary
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
Salary
Base: $18.00 - $22.05; Bonus/Equity: Not specified; Benefits: Included
Skills & Requirements
Must-have
Excellent member service
Resolving member concerns
Executing club standards
Promoting BJ's value proposition
Handling merchandise returns
Nice-to-have
Friendly and positive attitude
Team collaboration and respect
Speed and agility in tasks
Innovation and adaptation
Key Requirements
Prior front line/customer service experience preferred