Wealth Lounge Officer

Absa Group

Exceptional customer experience
Client relationship management
Front-of-house experience
The incumbent will serve as the first point of contact for High-Net-Worth clients within the Wealth Centre, playing a key role in setting the tone for their overall banking experience

Job Summary

  • The incumbent will serve as the first point of contact for High-Net-Worth clients within the Wealth Centre, playing a key role in setting the tone for their overall banking experience.
  • Responsible for providing day-to-day support to the Coverage Team through efficient handling of business-as-usual (BAU) operational and administrative tasks.
  • Accountable for maintaining a clean, organized, and comfortable lounge environment that reflects professionalism and excellence.

Matching Summary

The incumbent will serve as the first point of contact for High-Net-Worth clients within the Wealth Centre, playing a key role in setting the tone for their overall banking experience.

Skills & Requirements

Must-have

  • exceptional customer experience
  • client relationship management
  • front-of-house experience
  • operational and administrative support
  • security and compliance adherence

Nice-to-have

  • art gallery knowledge
  • support for vulnerable clients
  • can-do attitude
  • team spirit

Key Requirements

  • 2+ years of experience in a customer-facing role
  • FETC: Business, Commerce and Management Studies
  • Bilingual in English and French

Work Rights

Not specified

Tailored Resume

Cover Letter