Senior Manager - Logistics And Customer Service

Aliaxis

India
5+ years logistics experience
Central order processing expertise
Sap sd and wm modules proficiency
The role focuses on leading the Central Order Processing team across India to ensure On-Time In-Full (OTIF) performance meets industry standards

Job Summary

  • The role focuses on leading the Central Order Processing team across India to ensure On-Time In-Full (OTIF) performance meets industry standards.
  • Responsibilities include optimizing vehicle planning, managing export logistics end-to-end, and coordinating with sales and planning teams for stock availability.
  • The candidate must drive process improvements through RPA, implement Performance Linked Incentive Plans, and maintain strong engagement with B2B customers and internal stakeholders.

Matching Summary

The role focuses on leading the Central Order Processing team across India to ensure On-Time In-Full (OTIF) performance meets industry standards.

Skills & Requirements

Must-have

  • 5+ years logistics experience
  • Central Order Processing expertise
  • SAP SD and WM modules proficiency
  • OTIF KPI management
  • B2B customer service strategy
  • Export logistics planning

Nice-to-have

  • RPA process automation skills
  • Power BI data visualization
  • TMS application knowledge
  • NITIE or IIM postgraduate degree
  • PLIP implementation experience

Key Requirements

  • Postgraduate in Operations Management
  • 5+ years in FMCG or Building Material operations
  • Experience with SAP SD and WM modules
  • Proficiency in Microsoft Excel and Power BI

Work Rights

Not specified

Tailored Resume

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