Retail Customer Service Officer

Australia Post

Hillarys, Australia
Base: $28.58 - $30.55; bonus/equity: not specified...
On-site
Customer sales and service transactions
Managing high value transactions
Assisting customers with mail lodgements
Australia Post is seeking a Retail Customer Service Officer in Hillarys, Australia, to enhance customer experiences and support community resilience through various services. The role involves customer transactions, administrative duties, and promoting products, with extensive training provided

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Hillarys, Australia, to enhance customer experiences and support community resilience through various services. The role involves customer transactions, administrative duties, and promoting products, with extensive training provided.

Salary

Base: $28.58 - $30.55; Bonus/Equity: Not specified; Benefits: + 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail
  • Standing for your shift

Nice-to-have

  • Friendly and enthusiastic
  • Team environment
  • Customer at the centre
  • Building rewarding relationships

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Must travel between suburbs

Work Rights

Not specified

Tailored Resume

Cover Letter