Knowledge Management Process Owner

Rolls-Royce

Krakow, Poland
Not specified; annual bonus available; private hea...
2d onsite
Servicenow knowledge management experience
Ai-ready knowledge structures
Generative ai content curation

Salary

Not specified; Annual bonus available; Private healthcare and group life insurance included

Skills & Requirements

Must-have

  • ServiceNow Knowledge Management experience
  • AI-ready knowledge structures
  • Generative AI content curation
  • Taxonomy and metadata standards
  • Global knowledge management strategy
  • RAG and prompt engineering principles

Nice-to-have

  • Strong facilitation and coaching skills
  • Cross-functional stakeholder alignment
  • AI literacy training delivery
  • Continuous improvement mindset
  • Analytics dashboard creation

Key Requirements

  • 3+ years in Knowledge Management or Content Strategy
  • Deep experience with ServiceNow Knowledge Management
  • Ability to structure content for human and AI consumption
  • Poland right-to-work status required

Work Rights

Must have Poland right-to-work

Tailored Resume

Cover Letter