Hotel Reservations Agent

Mr. C Coconut Grove

Miami, FL, United States
Competitive wage; not specified; great benefits
On-site
Attend reservation hotlines
Create and maintain reservation records
Handle credit card payments
This position has a competitive wage, depending on experience

Job Summary

  • This position has a competitive wage, depending on experience.
  • All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401(k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals.
  • You will be responsible to ensure that reservation hotlines are attended to at all times to meet daily business needs and will be responsible for creating, updating, and maintaining reservation records promptly in accordance with guests' booking confirmations.

Matching Summary

This position has a competitive wage, depending on experience.

Salary

competitive wage; Not specified; great benefits

Skills & Requirements

Must-have

  • Attend reservation hotlines
  • Create and maintain reservation records
  • Handle credit card payments
  • Process reservations amendments and cancellations
  • Communicate hotel products and services
  • Suggestive selling techniques

Nice-to-have

  • Love for hospitality
  • Genuinely exceeding expectations
  • Modern and stylish European glamour environment

Key Requirements

  • Work experience in reservations or similar job
  • Previous guest service experience
  • Previous customer service experience preferred
  • High school diploma is a plus
  • Flexibility to work in shifts

Work Rights

Not specified

Tailored Resume

Cover Letter