Customer Service Representative

Yosemite Veterinary Hospital

Cape May Court House, NJ, United States
Base: $18 - $20 ph; bonus/equity: performance bonu...
Not specified (potentially in-person given the client-facing role)
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Yosemite Veterinary Hospital is seeking a Customer Service Representative to be the first point of contact for clients, ensuring positive interactions both over the phone and in person. The ideal candidate will have strong customer service skills, be detail-oriented, and have the ability to handle multiple tasks in a fast-paced environment

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
  • Responsibilities include managing appointment schedules, performing lobby triage, processing payments, and maintaining accurate pet medical records.
  • The company offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

Yosemite Veterinary Hospital is seeking a Customer Service Representative to be the first point of contact for clients, ensuring positive interactions both over the phone and in person. The ideal candidate will have strong customer service skills, be detail-oriented, and have the ability to handle multiple tasks in a fast-paced environment.

Salary

Base: $18 - $20 per hour; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, paid time off

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving skills
  • HS Diploma or equivalent

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year customer service experience
  • Compassionate communication style
  • Computer efficiency

Key Requirements

  • High School Diploma or educational equivalent
  • Availability for weekend and holiday rotations
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter