Ai Research Engineer

NiCE

Atlanta, GA, USA
On-site
5+ years consultative account management experience
Business intelligence and analytics expertise
Data visualization and operational outcomes
The role focuses on defining, developing, and improving NICE Enlighten AI's data solutions derived from unstructured customer interactions

Job Summary

  • The role focuses on defining, developing, and improving NICE Enlighten AI's data solutions derived from unstructured customer interactions.
  • Candidates must act as an Interaction Analytics data expert capable of blending data expertise with best-in-class technology advancements.
  • The position involves partnering closely with Customer Engagement Analytics Research, Product, and Services teams to meet client objectives.

Matching Summary

The role focuses on defining, developing, and improving NICE Enlighten AI's data solutions derived from unstructured customer interactions.

Skills & Requirements

Must-have

  • 5+ years consultative account management experience
  • Business intelligence and analytics expertise
  • Data visualization and operational outcomes
  • Strong oral and written English communication
  • Microsoft PowerPoint presentation skills

Nice-to-have

  • Management consulting background
  • Self-starter attitude in changing environments
  • Cross-functional team collaboration
  • Client interaction subject matter expertise
  • Intellectual curiosity and analytical mindset

Key Requirements

  • Bachelor's degree in Management, Finance, Business Intelligence, or related field
  • Masters degree preferred
  • 5+ years of experience in business intelligence or analytics services
  • Experience building datasets for operational outcomes
  • Ability to communicate across all corporate levels

Work Rights

Not specified

Tailored Resume

Cover Letter