Customer Lending Specialist

CBA New Digital Businesses Pty Ltd

Brisbane, Australia
Hybrid
Strong risk mindset
Customer relationship building
Needs-based conversations
Building and maintaining positive relationships with our customers is our passion

Job Summary

  • Building and maintaining positive relationships with our customers is our passion.
  • As a Customer Lending Specialist, you will take accountability over every interaction, identifying your customer’s needs, offering solutions and maintaining regular contact to drive positive outcomes and experiences.
  • From here, the opportunities are endless With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities.

Matching Summary

Building and maintaining positive relationships with our customers is our passion.

Skills & Requirements

Must-have

  • Strong risk mindset
  • Customer relationship building
  • Needs-based conversations
  • Compliance and security checks
  • Product knowledge and policy understanding

Nice-to-have

  • Continuous improvement mindset
  • Empathy towards customers
  • Adaptability to change
  • Self-motivated
  • Passion for guiding customers

Key Requirements

  • Some experience in home lending
  • Ability to work in a team
  • Organized with great time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter