Technical Support Provider

CPSI/TruBridge

Remote
Remote
Electronic billing software support
Eligibility verification support
Good faith estimate letter support
CPSI/TruBridge is seeking a Technical Support Provider to assist clients with their electronic billing software, particularly in the areas of Eligibility Verification and Patient Liability Estimator services. The role involves providing technical support, managing incoming calls, and handling special projects, requiring strong communication and organizational skills

Job Summary

  • Assist internal and external customers by providing technical support and assistance to clients regarding their electronic billing software needs.
  • Tasks include Machine Readable File and Shoppable Services Support, Eligibility Verification Support, Good Faith Estimate Letter creation and modifications, and PLE Profile modeling.
  • Assist customers with ongoing support and troubleshooting for the eligibility and Patient Liability Estimator applications that have been installed.

Matching Summary

Match Score: 85

CPSI/TruBridge is seeking a Technical Support Provider to assist clients with their electronic billing software, particularly in the areas of Eligibility Verification and Patient Liability Estimator services. The role involves providing technical support, managing incoming calls, and handling special projects, requiring strong communication and organizational skills.

Skills & Requirements

Must-have

  • Electronic billing software support
  • Eligibility Verification support
  • Good Faith Estimate Letter support
  • Patient Liability Estimator support
  • Answer incoming call queue
  • Monitor manual support queue

Nice-to-have

  • High degree of self-motivation
  • Strong organizational skills
  • Positively represent the company
  • Critical thinking skills

Key Requirements

  • Above average oral and written communication skills
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter