Customer Service Representative Supervisor

Great Road Vet Hospital

Acton, MA, US
Base: $19-$22ph; bonus: performance-based bonuses ...
3 years customer service experience
1 year veterinary medicine experience
Strong communication skills
The role involves supervising the Client Service Representative team while ensuring every client interaction results in a positive impression

Job Summary

  • The role involves supervising the Client Service Representative team while ensuring every client interaction results in a positive impression.
  • Candidates must possess strong leadership skills to guide the team effectively while demonstrating organizational abilities and commitment to patient care.
  • The position offers competitive pay, performance bonuses, 401(k) matching, and opportunities for career growth within a supportive environment.

Matching Summary

The role involves supervising the Client Service Representative team while ensuring every client interaction results in a positive impression.

Salary

Base: $19-$22/hour; Bonus: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health insurance

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong communication skills
  • Schedule management abilities
  • Client relations expertise

Nice-to-have

  • Leadership experience preferred
  • Human medical field background
  • Compassionate and energetic attitude
  • Team collaboration focus
  • Professional growth motivation

Key Requirements

  • Minimum 3 years relevant experience
  • High school diploma required
  • Veterinary setting experience preferred
  • Leadership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter