Bilingual Call Center Representative (english/spanish)

D&D Insurance Agency Inc

Dallas, TX, United States
Onsite
Bilingual english and spanish
Customer service support
Troubleshooting customer issues
Provide timely, clear responses to customer questions, ensuring accurate information and effective resolutions

Job Summary

  • Provide timely, clear responses to customer questions, ensuring accurate information and effective resolutions.
  • PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base.
  • PHP offers a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Matching Summary

Provide timely, clear responses to customer questions, ensuring accurate information and effective resolutions.

Skills & Requirements

Must-have

  • Bilingual English and Spanish
  • Customer service support
  • Troubleshooting customer issues
  • Updating client accounts
  • Computer proficiency
  • Phone system experience

Nice-to-have

  • Patient and empathetic approach
  • Adaptable and flexible
  • Fast-paced work environments
  • Team collaboration

Key Requirements

  • 1 year experience in a Call/Contact Center
  • Bilingual English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter