Senior Manager - Content Personalization

PlayStation

London, United Kingdom
On-site
Digital commerce expertise
Customer behavior analysis
Experimentation at scale
Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues

Job Summary

  • Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues.
  • You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior.
  • Lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

Matching Summary

Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues.

Skills & Requirements

Must-have

  • Digital commerce expertise
  • Customer behavior analysis
  • Experimentation at scale
  • Omnichannel touchpoint optimization
  • Data-driven decision making
  • Stakeholder collaboration

Nice-to-have

  • Passion for gaming industry
  • Growth mindset
  • Continuous improvement culture
  • Innovative ideas

Key Requirements

  • Minimum 12 years experience in digital media entertainment
  • Proven people management experience
  • Bachelor's degree or equivalent in Math, Marketing, Data Science or Business Analytics
  • Experience in direct-to-consumer digital or e-commerce business

Work Rights

Not specified

Tailored Resume

Cover Letter