Senior Platform Support Engineer

AUTODESK TLV

Dublin, Ireland
Advanced technical support for internal developers
Ci/cd systems troubleshooting
Kubernetes-based platforms support
The mission of Developer Enablement is to help internal developers build, test, deploy, and operate high-quality applications efficiently by providing reliable platforms, clear guidance, and hands-on technical support

Job Summary

  • The mission of Developer Enablement is to help internal developers build, test, deploy, and operate high-quality applications efficiently by providing reliable platforms, clear guidance, and hands-on technical support.
  • Provide advanced, hands-on technical support for internal developers using shared platforms, CI/CD systems, and developer tooling.
  • By reducing friction, improving tooling, and solving hard problems at the system level, you enable hundreds of engineers to move faster and with more confidence.

Matching Summary

The mission of Developer Enablement is to help internal developers build, test, deploy, and operate high-quality applications efficiently by providing reliable platforms, clear guidance, and hands-on technical support.

Skills & Requirements

Must-have

  • Advanced technical support for internal developers
  • CI/CD systems troubleshooting
  • Kubernetes-based platforms support
  • AWS cloud infrastructure understanding
  • Observability concepts and tools
  • Scripting or programming language proficiency

Nice-to-have

  • Experience supporting internal developer platforms
  • Familiarity with enterprise platforms
  • Prior DevRel or platform enablement experience
  • Exposure to automation using AI tooling
  • Working with globally distributed teams

Key Requirements

  • 8+ years of experience
  • Strong written and verbal communication skills
  • Demonstrated sense of ownership and responsibility
  • Experience leveraging AI or machine-learning-assisted tools
  • Strong hands-on experience with CI/CD systems
  • Practical experience supporting Kubernetes-based platforms
  • Solid understanding of AWS cloud infrastructure
  • Solid understanding of observability concepts
  • Proficiency in at least one scripting or programming language

Work Rights

Not specified

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