Job Summary

• Four Seasons is powered by its people, fostering a culture of continuous improvement and genuine care to create exceptional guest experiences.
• The Quality Assurance Manager is responsible for implementing quality processes that align with brand standards, target customer needs, and focus on continuous improvement at the property level.
• Key duties include coaching managers on quality standards, conducting audits, managing quality tools, analyzing guest feedback, and responding to guest issues to ensure high levels of satisfaction.

Matching Summary

Skills & Requirements

Key Requirements

• Proficient with Microsoft Office Suite

Work Rights