Customer Service Representative

PLS

Dallas, TX, United States
On-site
Superior customer service
Company quality standards
Federal, state, and local regulations
Customer Service Representatives (CSRs) are the primary point of contact with our customers and are accountable for delivering superior customer service and educating customers on our company products and services

Job Summary

  • Customer Service Representatives (CSRs) are the primary point of contact with our customers and are accountable for delivering superior customer service and educating customers on our company products and services.
  • Job Responsibilities include providing outstanding customer service, ensuring transactions comply with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives (CSRs) are the primary point of contact with our customers and are accountable for delivering superior customer service and educating customers on our company products and services.

Skills & Requirements

Must-have

  • superior customer service
  • company quality standards
  • federal, state, and local regulations
  • company policies and procedures
  • cash handling
  • point-of-sale system

Nice-to-have

  • customer engagement
  • teamwork
  • integrity and trust
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter