Supervisor, Homeowner Advocacy Analytics- Servicing

Carolina One Mortgage LLC

Coppell, TX, United States
On-site
Homeowner advocacy analytics
Mortgage servicing policies
Consumer protection laws
Carolina One Mortgage LLC is seeking a Supervisor for Homeowner Advocacy Analytics within their Compliance department in Coppell, TX. The ideal candidate will have extensive experience in the mortgage industry, strong analytical skills, and the ability to effectively manage a team while ensuring compliance with regulations

Job Summary

  • The Supervisor Homeowner Advocacy Analytics – Servicing is a critical member of the Compliance department, responsible for utilizing advanced analytical and investigative skills to address and resolve borrower, investor, and regulatory inquiries or complaints.
  • Manage team of Homeowner Advocacy Analysts to ensure projects are tracked, managed, and implemented correctly and effectively.
  • We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Matching Summary

Match Score: 85

Carolina One Mortgage LLC is seeking a Supervisor for Homeowner Advocacy Analytics within their Compliance department in Coppell, TX. The ideal candidate will have extensive experience in the mortgage industry, strong analytical skills, and the ability to effectively manage a team while ensuring compliance with regulations.

Skills & Requirements

Must-have

  • Homeowner Advocacy Analytics
  • Mortgage Servicing Policies
  • Consumer Protection Laws
  • Trend Analysis
  • Root Cause Investigations
  • Caseload Management

Nice-to-have

  • Empathy
  • Proactive Problem-Solving
  • Innovative Solutions
  • Teamwork and Cooperation

Key Requirements

  • 6+ years experience in mortgage industry, business controls, compliance, or audit
  • Bachelor's degree or higher
  • Proficiency with mortgage regulatory mandates
  • Expertise in researching mortgage accounts

Work Rights

Not specified

Tailored Resume

Cover Letter