Not specified; competitive compensation + benefits...
Hybrid
4+ years technical support experience
Industrial robotics and automation systems
Plc and hardware troubleshooting skills
ABB is seeking a Robotics Tech Support Specialist in Auburn Hills, MI, to provide expert technical assistance for their robotics products and systems. The role involves troubleshooting, customer communication, and collaboration with engineering teams, all aimed at ensuring high customer satisfaction in a hybrid work environment
Job Summary
This role provides critical escalation technical support for ABB Robotics products and systems via phone, email, and remote tools.
Candidates will collaborate with engineering and field service teams to resolve complex issues while documenting solutions and best practices.
The position offers the opportunity to work with cutting-edge robotics technology in a collaborative, global environment with professional development.
Matching Summary
Match Score: 85
ABB is seeking a Robotics Tech Support Specialist in Auburn Hills, MI, to provide expert technical assistance for their robotics products and systems. The role involves troubleshooting, customer communication, and collaboration with engineering teams, all aimed at ensuring high customer satisfaction in a hybrid work environment.
Salary
Not specified; Competitive compensation and benefits; Professional development opportunities
Skills & Requirements
Must-have
4+ years technical support experience
Industrial robotics and automation systems
PLC and hardware troubleshooting skills
Strong analytical and problem-solving abilities
Nice-to-have
Experience with ABB Robotics products
Robot programming or scripting skills
Spanish language proficiency
Willingness to travel 10-20%
Key Requirements
Bachelor's degree plus 4+ years experience OR Associate's degree plus 6+ years
Work authorization required for employment in the US