Outlet Captain

Four Seasons

Mauritius
Food and beverage service expertise
Guest interaction and satisfaction
Wine and menu knowledge
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Outlet Captain is responsible for day-to-day key processes, training, and ensuring high standards of service in their work area.
  • The role involves direct guest interaction, managing quality and sequence of service, and promoting the hotel’s services and products.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Skills & Requirements

Must-have

  • Food and Beverage Service expertise
  • Guest interaction and satisfaction
  • Wine and menu knowledge
  • Team leadership and training
  • Service quality and sequence management
  • 5 star hotel/resort experience

Nice-to-have

  • Upselling and menu progression skills
  • Problem resolution abilities
  • Operational feedback to management
  • Promoting safe working environment
  • Personal flair and guest PR skills
  • Participation in training sessions

Key Requirements

  • 1 - 2 years experience in 5 star hotels/resorts
  • Formal training in wine and food knowledge
  • Excellent English, math and psychometric abilities
  • Guest PR skills and personal flair

Work Rights

Not specified

Tailored Resume

Cover Letter