Director, Customer Experience (cx) Strategy

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Not specified
Base: $126,676 to $253,020; bonus/equity: not spec...
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Senior experience in strategy
Proven ability to influence stakeholders
Customer facing experience
** S&P Global Energy is seeking a Director of Customer Experience Strategy to develop and implement a customer-centric strategy that drives growth and innovation within the Energy division. The role emphasizes collaboration with various leaders to align customer experience with business objectives and requires strong strategic leadership and communication skills. **

Job Summary

  • This role ensures Customer Experience is a strategic advantage for the division and a catalyst for innovation.
  • The Director will drive and evolve the multi-year Customer Experience strategy aligned to enterprise priorities.
  • S&P Global offers competitive pay, retirement planning, and generous time off to support employee well-being.

Matching Summary

Match Score: 75

** S&P Global Energy is seeking a Director of Customer Experience Strategy to develop and implement a customer-centric strategy that drives growth and innovation within the Energy division. The role emphasizes collaboration with various leaders to align customer experience with business objectives and requires strong strategic leadership and communication skills. **

Salary

Base: $126,676 to $253,020; Bonus/Equity: Not specified; Benefits: Eligible for additional benefits

Skills & Requirements

Must-have

  • Senior experience in strategy
  • Proven ability to influence stakeholders
  • Customer facing experience

Nice-to-have

  • Deep curiosity about innovation
  • Exceptional communication and storytelling skills

Key Requirements

  • Experience in complex, matrixed organizations
  • Strong commercial acumen

Work Rights

Not specified

Tailored Resume

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