Operational Account Manager 客户经理

DSV Panalpina AS

On-site
Premium personalized service
Customer satisfaction and loyalty
Commercial point of contact
DSV Panalpina AS is seeking an Operational Account Manager to provide personalized service to key accounts, ensuring customer satisfaction and loyalty. The ideal candidate will have extensive experience in key account management, exceptional communication skills, and a customer-focused approach to problem-solving

Job Summary

  • Provide premium, personalized service to assigned key accounts to ensure a high level of customer satisfaction and loyalty.
  • Serve as the main commercial point of contact for key accounts, addressing any issues they may have promptly and effectively.
  • Identify and develop new business opportunities and increase the share of wallet of assigned key accounts where feasible.

Matching Summary

Match Score: 85

DSV Panalpina AS is seeking an Operational Account Manager to provide personalized service to key accounts, ensuring customer satisfaction and loyalty. The ideal candidate will have extensive experience in key account management, exceptional communication skills, and a customer-focused approach to problem-solving.

Skills & Requirements

Must-have

  • premium personalized service
  • customer satisfaction and loyalty
  • commercial point of contact
  • tailored products and services
  • client retention and development

Nice-to-have

  • cross-divisional opportunities
  • shape the future of logistics
  • dynamic environment
  • world-class team players

Key Requirements

  • 5-7 years of proven experience
  • College’s degree or higher
  • Exceptional communication skills
  • Excellent negotiation and interpersonal skills
  • High level of proficiency in CRM software

Work Rights

Not specified

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