Base: $21.63 - $32.45; bonus/equity: not specified...
Manage customer relationships
Lead and coach technicians
Oversee hiring and training
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers
Job Summary
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
Bridgestone offers competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages, and a 401k plan.
Matching Summary
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
Salary
Base: $21.63 - $32.45; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid vacation and holidays, 401(k) match, On demand pay
Skills & Requirements
Must-have
Manage customer relationships
Lead and coach technicians
Oversee hiring and training
Ensure high teammate retention
Maintain compliance with quality standards
Drive sales through customer interactions
Nice-to-have
Championing all perspectives
Bring your whole self to work
Co-creation opportunities
Creative and curious mindset
Key Requirements
High School Diploma or equivalent
4 years of auto service technical experience
1 year of service manager or service writer experience
Problem solving customer complaints
Aptitude to manage inventory, scheduling, equipment maintenance