Rostering Coordinator

Early Start Australia

Melbourne, Australia
On-site
Coordinate support worker rosters
Manage high volume inbound/outbound calls
Build and maintain strong relationships
The Rostering Coordinator acts as the key liaison between the organisation and some of Australia’s largest disability and aged support providers, managing rostering needs and ensuring timely, accurate service delivery

Job Summary

  • The Rostering Coordinator acts as the key liaison between the organisation and some of Australia’s largest disability and aged support providers, managing rostering needs and ensuring timely, accurate service delivery.
  • This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing excellent customer service, sales, and coordination.
  • Mobility embraces diversity and is an equal opportunity employer, welcoming applications from candidates of all backgrounds.

Matching Summary

The Rostering Coordinator acts as the key liaison between the organisation and some of Australia’s largest disability and aged support providers, managing rostering needs and ensuring timely, accurate service delivery.

Skills & Requirements

Must-have

  • Coordinate support worker rosters
  • Manage high volume inbound/outbound calls
  • Build and maintain strong relationships
  • Resolve administrative and technical issues
  • Ensure compliance with funding
  • Maintain accurate records and correspondence
  • Collaborate with internal teams

Nice-to-have

  • Proactive, can-do attitude
  • Drive to grow business
  • Best-in-class customer service
  • Solution-focused under pressure
  • Comfortable working with performance targets

Key Requirements

  • Experience in high-volume call environments
  • Tech-savvy with ability to learn new systems
  • Excellent verbal and written communication skills
  • NDIS Worker Screening Check

Work Rights

Not specified

Tailored Resume

Cover Letter