Customer Service Advisor

ABSA

Mufurila, , Zambia
Dispense and receive cash
Process financial instruments
Verify transaction accuracy
Dispense and receive cash and related instruments and provide customer service to walk-in branch Retail Customers

Job Summary

  • Dispense and receive cash and related instruments and provide customer service to walk-in branch Retail Customers.
  • Provide advice to customers on the bank's procedures, security requirements, and services, and identify sales leads for personal bankers.
  • Reconcile own till cash daily, conduct snap checks, and ensure all transaction records are kept meticulously.

Matching Summary

Dispense and receive cash and related instruments and provide customer service to walk-in branch Retail Customers.

Skills & Requirements

Must-have

  • Dispense and receive cash
  • Process financial instruments
  • Verify transaction accuracy
  • Customer transaction support
  • Reconcile till cash daily

Nice-to-have

  • Empowering Africa's tomorrow
  • Design your future
  • Share knowledge and experience
  • Pursue continued improvement

Key Requirements

  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter