Service Desk Engineer L2

RAPSYS TECHNOLOGIES PTE. LTD.

Singapore, Singapore
2-3 years it service desk experience
Windows and office knowledge
24x7 shift work availability
The role provides 24x7 Service Desk support as the first point of contact for troubleshooting all IT related problems

Job Summary

  • The role provides 24x7 Service Desk support as the first point of contact for troubleshooting all IT related problems.
  • Candidates must possess strong knowledge of Microsoft based operating systems with an emphasis on Windows and Office.
  • The position requires flexible shift work to support operational IT related mission and emergency requirements.

Matching Summary

Match Score: 75

The role provides 24x7 Service Desk support as the first point of contact for troubleshooting all IT related problems.

Skills & Requirements

Must-have

  • 2-3 years IT Service Desk experience
  • Windows and Office knowledge
  • 24x7 shift work availability

Nice-to-have

  • ITIL Knowledge
  • Excellent communication skills
  • Trend analysis capabilities

Key Requirements

  • 2-3 years previous IT Service Desk experience
  • Strong knowledge of Microsoft Windows and Office
  • Experience with diagnostic utilities

Work Rights

Not specified

Tailored Resume

Cover Letter