Customer Relationship Executive

HUA CHENG EDUCATION CENTRE PTE LTD

Singapore, Singapore
Effective bilingual english and chinese speaking
Diploma or bachelor's degree in business or marketing
1-2 years experience in customer service or admin
The role involves providing course consultation to prospective customers and handling walk-in and telephone enquiries

Job Summary

  • The role involves providing course consultation to prospective customers and handling walk-in and telephone enquiries.
  • Candidates must be effectively bilingual in English and Chinese to resolve feedback from diverse customers and liaise with teachers.
  • The position requires coordinating classes, managing daily collections, and maintaining the Student Management System and CRM.

Matching Summary

Match Score: 75

The role involves providing course consultation to prospective customers and handling walk-in and telephone enquiries.

Skills & Requirements

Must-have

  • Effective bilingual English and Chinese speaking
  • Diploma or Bachelor's degree in Business or Marketing
  • 1-2 years experience in customer service or admin
  • Proficient in MS Office applications
  • Ability to work weekends and weekday evenings

Nice-to-have

  • Good interpersonal skills for parent communication
  • Experience with Student Management Systems
  • Collaboration with marketing teams on plans

Key Requirements

  • Diploma / Bachelor's Degree in Business Studies, Marketing, or Mass Communications
  • At least 1-2 years of working experience in related field
  • Bilingual proficiency in English and Chinese required

Work Rights

Not specified

Tailored Resume

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